Dignity Health’s Destination Medicine program was originally designed with international patients in mind. And we have been hosting patients from other parts of the world for years. So we are well-prepared to make accessing world-class care and humankindness easy and efficient every step of the way.
You will work with a destination medicine navigator familiar with international patient coordination who can provide support with arranging appointments, making travel and lodging arrangements, with questions about billing and insurance, community resources, banking options, and worship services.
There is a specific, multi-step process that must be followed for embassy-sponsored patients.
- Letters of Guarantee (LOGs) are sent from the embassy to the medical facilities to cover hospital and physicians costs
- The hospital financial counselor will consolidate the bills and forward them to your embassy
- Embassy will require and receive medical reports regarding patient care
- If patient requires additional care—besides that which has received approval—the embassy will need to be informed
- Approval or denial of care is at the discretion of the embassy
- If patient has been approved for transplant, no requests are necessary for additional care
For our international patients, we offer a range of support services, dedicated to meeting the needs of you and your family. Our support services address needs caused by differences in language and culture. You can count on our Destination Medicine team for support before you arrive, during your appointments and after your return home.
Dignity Health is pleased to offer on-premise language assistance services and certified interpreters for the following languages:
With advanced notice, we can also provide support for more than 50 languages not listed.